How do I cancel my SQ Private Briefings subscription? PLEASE READ!

Modified on Thu, Mar 16, 2023 at 9:34 AM

If you'd like to cancel your SQ Private Briefings subscription so that it won't auto renew, simply log into the GenSix account that you purchased your subscription from, navigate to your Account area, then click on My Subscription. You can either toggle the "Auto renew" switch off (which will prompt you to manually renew when the subscription ends), or you can click the blue "Cancel" button under the subscription area. Clicking that button will cancel the subscription and it will not auto renew or prompt you to manually renew when the subscription runs out.

Clicking the CANCEL button does not cancel your current subscription and automatically issue you a refund. It will just keep your subscription from renewing.

Don't worry – you'll still be able to enjoy your current subscription through the end of the paid membership period, so canceling it won't immediately stop the subscription. Your subscription lasts a year from the purchase date.

******PLEASE READ******

If you forget to cancel your subscription before it renews and your card is charged PLEASE DO NOT CALL YOUR CARD COMPANY TO DISPUTE THE CHARGE! We will be happy to issue a refund and cancel your subscription. If you dispute the charge, it will take up to a month or longer for you to recover your funds and we can no longer issue a refund on our side. GenSix is additionally charged a hefty fee for any transaction that is disputed. Please contact us first!

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