My email has changed / I've lost my email confirmation for my purchase

Modified on Tue, Jun 14, 2022 at 9:34 AM

If your email address has changed since you’ve set up an account or ordered from us, that’s not a problem at all. Simply log into your account (your username is typically your email address), and navigate to any areas where an email address is saved and edit the information (“Addresses”, “Account details”).


If you would like us to resend any confirmation emails, ensure that your email on file is correct, and send us a request to support@gensix.com. We’d be happy to send another confirmation email. Remember to check your junk/spam folder if you aren’t seeing your confirmation email.


If you're having any issues changing your email address associated with your account, you can reach out to our support and we can change it for you.

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